5 Key Performance Indicators for Greater Financial Success


Service Performance Insight (SPI Research) believes the professional services market is back – showing growth rates in excess of 10%. This growth bodes well for PS executives who work to expand geographically and introduce new services. However, it is not all clear sailing in the market. There are a number of key issues facing PSOs that could limit growth and profitability in the upcoming decade.


One of the most important issues facing PS executives is profitable growth. As PSOs expand geographically, the complexities associated with bill rates; different regulatory environments, worker compensation and workload continue to burden both cash flow and profitability.

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